{"id":30810,"date":"2017-07-27T18:56:25","date_gmt":"2017-07-27T16:56:25","guid":{"rendered":"https:\/\/radiosphere.de\/?p=30810"},"modified":"2021-04-29T11:31:08","modified_gmt":"2021-04-29T09:31:08","slug":"commandcenter","status":"publish","type":"post","link":"https:\/\/radiosphere.de\/en\/commandcenter\/","title":{"rendered":"Neuer Leitstand f\u00fcr das Social Web"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; custom_padding=&#8221;0px|0px|54px|0px&#8221; _builder_version=&#8221;3.0.47&#8243;][et_pb_row admin_label=&#8221;row&#8221; custom_padding=&#8221;4px|0px|0px|0px&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Text: HEADLINE&#8221; _builder_version=&#8221;3.0.64&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><strong>Das Talkwalker Command Center ist da: ein frei konfigurierbares Online-Dashboard f\u00fcr die Visualisierung und das Monitoring der Social Media-Kommunikation in Echtzeit. <\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text: Wer braucht ein Social Media Command Center?&#8221; _builder_version=&#8221;3.0.64&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>Die Reputation einer Marke ger\u00e4t manchmal binnen weniger Stunden ins Kreuzfeuer der \u00f6ffentlichen Kritik. Eine gerade angelaufene Kampagne kann nach hinten losgehen oder eine Krisensituation versch\u00e4rft sich, weil neue Informationen oder auch nur Vermutungen in den Social Media \u201eviral gehen\u201c.<\/p>\n<p>Das Talkwalker Command Center hilft, solche Entwicklungen im Ansatz zu erkennen, um schnell und angemessen darauf reagieren zu k\u00f6nnen. Social Media-Daten k\u00f6nnen damit auf einem oder mehreren Bildschirmen zusammengefasst und visualisiert werden.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><em><strong>Wer braucht ein Social Media Command Center?<\/strong><\/em><\/span><\/p>\n<ul>\n<li>Unternehmen und Organisationen, die den Dialog mit der \u00d6ffentlichkeit \u00fcber unterschiedliche Social Media-Kan\u00e4le suchen<\/li>\n<li>Alle, die den aktuellen Status dieser Kommunikation stets im Blick haben m\u00fcssen, Stichwort Compliance<\/li>\n<li>Social Media Manager, die unterschiedliche Fachabteilungen im Unternehmen mit den f\u00fcr diese jeweils relevanten KPI\u2019s versorgen wollen<\/li>\n<li>All jene Marketing-Experten, die ihre crossmedialen Online-Kampagnen in Echtzeit optimieren wollen, zum Beispiel im Rahmen von A\/B-Tests<\/li>\n<li>Alle Unternehmen, die Social Media verst\u00e4rkt in ihre Kundenmanagement-Systeme einbinden wollen<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text: Drei m\u00f6gliche Anwendungsf\u00e4lle&#8221; _builder_version=&#8221;3.0.64&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><span style=\"font-size: 12pt;\"><em><strong>Drei m\u00f6gliche Anwendungsf\u00e4lle<\/strong><\/em><\/span><\/p>\n<p><strong>Brand Health Monitoring<br \/>\n<\/strong>Meinungen werden schnell zu Stimmungen aka Trends in Social Media, Foren oder auf Blogs. Die Reputation der eigenen Marke, die Kampagnen der Wettbewerber und das aktuelle Sentiment in der eigenen Branche und in Kundenbranchen geh\u00f6ren permanent auf den Pr\u00fcfstand. Ein Command Center ist die Basis f\u00fcr den umfassenden \u00dcberblick.<\/p>\n<p><strong>Event Monitoring<br \/>\n<\/strong>Messen, Fachkongresse oder Kundenveranstaltungen sind aufw\u00e4ndig und teuer. F\u00fcr einen hohen ROI solcher Events ist es wichtig, Meinungsf\u00fchrer oder das Echo auf die eigenen Sponsoring-Aktivit\u00e4ten schnell zu erfassen, um eventuell n\u00f6tige Anpassungen schnell vorzunehmen.<\/p>\n<p><strong>Employee Motivation<br \/>\n<\/strong>Ein Command Center auf einem Gro\u00dfbildschirm im Firmenfoyer zeigt Mitarbeitern und Besuchern, was gerade l\u00e4uft im Social Web, das ja ohnehin \u00f6ffentlich zug\u00e4nglich ist. Diese Transparenz wird anerkannt und motiviert \u2013 f\u00fcr eine noch st\u00e4rkere Identifikation mit Marke, Unternehmen und Produkten.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/radiosphere.de\/wp-content\/uploads\/2017\/05\/COMMAND_CENTER-BILDSCHIRM2-e1501162729378.jpg&#8221; show_in_lightbox=&#8221;on&#8221; animation=&#8221;off&#8221; _builder_version=&#8221;3.0.64&#8243; url_new_window=&#8221;off&#8221; use_overlay=&#8221;off&#8221; sticky=&#8221;off&#8221; align=&#8221;left&#8221; always_center_on_mobile=&#8221;on&#8221; border_style=&#8221;solid&#8221; force_fullwidth=&#8221;off&#8221; \/][et_pb_text admin_label=&#8221;Text: Bildunterschrift&#8221; _builder_version=&#8221;3.0.64&#8243; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><span style=\"font-size: 10pt;\"><strong>Das Talkwalker Command Center: Postings in den Social Media lassen sich geografisch lokalisieren, und das weltweit in Echtzeit.<\/strong><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text: Was das Talkwalker Command Center auszeichnet?&#8221; _builder_version=&#8221;3.0.65&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><span style=\"font-size: 12pt;\"><em><strong>Was das Talkwalker Command Center auszeichnet?<\/strong><\/em><\/span><\/p>\n<ul>\n<li>Kennzahlen werden aus dem Talkwalker-Monitoringtool generiert und sind \u00fcber Widgets in Gr\u00f6\u00dfe und Anordnung frei konfigurierbar<\/li>\n<li>die Funktion \u201eAuto-Refresh\u201c sorgt f\u00fcr stets aktuelle Daten<\/li>\n<li>mehrere Standorte, mehrere Bildschirme: das System ist skalierbar<\/li>\n<li>eigene Daten oder solche von Google Analytics lassen sich einfach integrieren, ebenso Logos, Fotos, Videos und Kommentare<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><em><strong>Lohn sich die Investition in ein Command Center f\u00fcr uns?<\/strong><\/em><\/span><\/p>\n<p>Wenn Sie diese vier Fragen mit \u201eJa\u201c beantworten, sollten Sie sich mit unserem Monitoring-Spezialisten {tooltip}Heinz D. Schultz{end-texte}Heinz D. Schultz<br \/>Business Analyst<br \/>FON: 070219989018<br \/>hdschultz@radiosphere.de<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-30838\" src=\"https:\/\/radiosphere.de\/wp-content\/uploads\/2016\/10\/Heinz-D-Schultz-72DPI_169x169.jpg\" alt=\"\" width=\"169\" height=\"169\">{end-tooltip} unterhalten:<\/p>\n<ol>\n<li>Besch\u00e4ftigen Sie sich mit Themen, die \u00f6ffentlich kontrovers diskutiert werden oder sogar polarisieren, wie zum Beispiel Energiewende, Mobilit\u00e4t oder globale Lieferketten?<\/li>\n<li>Wollen Sie auf Krisensituationen und die damit verbundene \u00f6ffentliche Kritik in verschiedenen M\u00e4rkten vorbereitet sein?<\/li>\n<li>Betreten Sie \u00f6fter mal Neuland mit Themen und Formaten von Events oder Kampagnen?<\/li>\n<li>W\u00fcnschen sich verschiedene Fachabteilungen, wie zum Beispiel der Vertrieb oder HR, st\u00e4rker in das Digital Marketing und die Online-Kommunikation einbezogen zu werden?<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.0.64&#8243; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>Weiterf\u00fchrende Informationen finden Sie in unserer <a href=\"https:\/\/radiosphere.de\/masterclass\/talkwalker-schnellstart\/command-center\/\" target=\"_blank\" rel=\"noopener\">MasterClass<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;3.0.64&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>Fotos: \u00a9 RADiOSPHERE GmbH<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Das Talkwalker Command Center ist da: ein frei konfigurierbares Online-Dashboard f\u00fcr die Visualisierung und das Monitoring der Social Media-Kommunikation in Echtzeit. <\/p>\n","protected":false},"author":1,"featured_media":30808,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[2],"tags":[393,445,458,392,459,460,425,382,446],"class_list":["post-30810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogbeitrag","tag-command-center","tag-datenbasiert","tag-datenvisualisierung","tag-leitstand","tag-real-time-analysis","tag-real-time-engagement","tag-social-media-monitoring","tag-talkwalker","tag-unternehmenskommunikation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Command Center: Neuer Leitstand f\u00fcr das Social Web<\/title>\n<meta name=\"description\" content=\"RADiOSPHERE: Das Talkwalker Command Center ist da: ein frei konfigurierbares Online-Dashboard f\u00fcr die Visualisierung und das Monitoring der Social Media-Kommunikation in Echtzeit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/radiosphere.de\/en\/commandcenter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Neuer Leitstand f\u00fcr das Social Web\" \/>\n<meta property=\"og:description\" content=\"Das Talkwalker Command Center ist da: ein frei konfigurierbares Online-Dashboard f\u00fcr die Visualisierung und das Monitoring der Social Media-Kommunikation in Echtzeit.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/radiosphere.de\/en\/commandcenter\/\" \/>\n<meta property=\"og:site_name\" content=\"RADiOSPHERE GmbH\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/radiosphere.de\" \/>\n<meta property=\"article:published_time\" content=\"2017-07-27T16:56:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-29T09:31:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/radiosphere.de\/wp-content\/uploads\/2017\/05\/COMMAND_CENTER-FBTW.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Heinz D. 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